OUR SHIPPING POLICY

bold AMBITION booksTM (a division of Long Spear Media Company) store Terms and Conditions Welcome to our online bookstore. By accessing or using our website, you agree to be bound by the following terms and conditions of use. Please read these terms and conditions carefully before using our website. 1. General Information This website is owned and operated by Long Spear Media Company, a multimedia company registered in Zambia. By using this website, you are agreeing to comply with and be bound by our terms and conditions of use, which together with our privacy policy, govern Long Spear Media Company’s relationship with you in relation to this website. 2. Intellectual Property All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Long Spear Media Company, its affiliates, or its content suppliers, and is protected by international copyright laws. The compilation of all content on this website is the exclusive property of Long Spear Media Company and is protected by international copyright laws. 3. Use of Website You may use this website for lawful purposes only. You may not use this website in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party’s use and enjoyment of this website. You may not attempt to gain unauthorized access to any portion of this website, other accounts, computer systems or networks connected to this website, through hacking, password mining or any other means. 4. Pricing and Availability We reserve the right to change the prices and availability of products at any time without notice. We also reserve the right to cancel any orders that contain pricing errors or inaccuracies. We are not responsible for any typographical errors or inaccuracies in the information provided on this website. 5. Product Descriptions We strive to be as accurate as possible in describing our products on this website. However, we do not warrant that product descriptions or other content on this website is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition. 6. Orders All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason at any time without liability to you. If we cancel your order after payment has been received, we will refund the full amount paid by you. 7. Payment We accept payments through cash, credit, debit, and mobile money. You agree to provide accurate and complete payment information at the time of checkout. You are responsible for all charges incurred in connection with your order, including any applicable taxes, shipping, and handling fees. 8. Shipping We will ship your order to the shipping address you provide during checkout. We are not responsible for any lost, stolen, or damaged shipments. We are also not responsible for any customs, duties, or other fees imposed by the destination country. 9. Returns and Refunds We accept returns for most products within 7 days of delivery, subject to our return policy. To initiate a return, please contact us at boldambitionbooks@outlook.com. If your return is approved, we will issue a refund for the purchase price of the returned product, less any applicable shipping and handling fees. 10. Limitation of Liability In no event shall Long Spear Media Company be liable for any indirect, special, incidental, consequential, or punitive damages arising out of or in connection with the use of this website or the products sold on this website, including but not limited to lost profits, loss of use, business interruption, or any other pecuniary loss, even if Long Spear Media Company has been advised of the possibility of such damages. 11. Indemnification You agree to indemnify and hold Long Spear Media Company, its affiliates, officers, directors, employees, and agents harmless from and against any and all claims, demands, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of this website, your breach of these terms and conditions, or your violation of any law or the rights of a third party. 12. Governing Law and Jurisdiction These terms and conditions shall be governed by and construed in accordance with the laws of Zambia, without giving effect to any principles of conflicts of law. Any dispute arising out of or in connection with these terms and conditions shall be submitted to the exclusive jurisdiction of the courts of Zambia. 13. Amendments We reserve the right to modify or amend these terms and conditions at any time without notice. By continuing to use this website after the changes have been posted, you agree to be bound by the modified or amended terms and conditions. 14. Entire Agreement These terms and conditions, together with our privacy policy, constitute the entire agreement between you and Long Spear Media Company with respect to your use of this website and the products sold on this website. If you have any questions or concerns about these terms and conditions, please contact us at boldambitionbooks@outlook.com.